“After
using several outsourced telemarketing services for prescreening
and contacting Internet borrower’s,
we believed that we understood the dynamics of our process
and customers. We modeled our media acquisition and business
performance on a contact target that we felt was as efficient
as possible. Were we ever wrong!”
“Banctel’s overall knowledge of the business
has greatly enhanced our ability to make primary contact
with prospective borrowers, and continually add value to
improving the performance of this program. The skills that
your management team and staff employ, has given me confidence
to expand our relationship with Banctel and add additional
services including the cross-sell of HELOC to our current
mortgage borrowers.”
"Banctel.com is 'head and shoulders' above other
telemarketing companies that we have used. Banctel.com
has been consistently providing leads, which after analysis,
are 2-3 times above industry averages."
"We have used the services of outside telemarketing
agencies as well as brought the function in house. We
have concluded that Banctel.com provides us with the strongest
leads of all! Therefore, our company has decided that
Banctel.com has earned our outsourced business."
" Banctel.com's professionalism, integrity, and understanding
of the mortgage and banking industry, have helped make
the use their outsourced customer contact center an integral
part of our marketing team."
"I have been closely working with Banctel.com for
over a year and plan on continuing our relationship for
a long time. Banctel.com provides valuable consulting on
many aspects of marketing that proves to be very useful.
What's more, Banctel.com representatives are always available
to speak with."
