Code of Ethics - Online Regulatory Guide

WHAT YOU GET:

  • State-by-state summaries of pertinent law
  • National "topical" reviews
  • Federal summaries
  • "Live" links to State/other websites
  • "Live" links to pertinent statutory text
  • Regularly updated
  • Instant "email alerts" of new legislation
  • Color coded bill text
  • New call monitoring section

Welcome to the Online Regulatory Guide(SM), the essential reference tool for any company that makes solicitations over the phone. Without it, the complex maze of laws and regulations impacting your business is virtually impossible to navigate. By taking advantage of the Regulatory Guide(SM) you will receive up-to-the-minute email alerts of new bills and regulations impacting the teleservices industry, and access to regularly updated information on all of the following critical topics:

  • Do-Not-Call made simple.
  • Definitions of Key Terms
  • Registration Information
  • Registration Exemptions
  • Calling Time Restrictions
  • DNC Registration Information
  • DNC Exemptions
  • DNC Safe Harbor Rules
  • Business Relationship Defined
  • Solicitation Disclosure
  • Purchase Rules
  • "No Rebuttal" Rules
  • Autodialer Rules

The Regulatory Guide(SM) strikes the perfect balance between too much and too little information, while at the same time offering links to key URL’s, as well as pertinent statutory and regulatory text. All of this information is made available in an easy to understand and access format.

Click on compliance! The industry's only current and comprehensive online guide to the regulations governing the teleservices industry throughout the United States puts all of the compliance information you need at your fingertips.

You must comply...or face the consequences. Companies today are expected to comply with an abundance of registration, do-not-call, autodial, and related telephone solicitation laws.

Telemarketing companies are constantly seeking up-to-date information. The Regulatory Guide(SM) enables teleservices professionals, at all levels, to make and receive calls, secure in the knowledge that they have access to the latest rules and regulations governing their industry.

Your one-stop, online source. The ATA Regulatory Guide(SM) is the first guide of its kind to publish all of the pertinent information in one source, available as a service to online subscribers and updated regularly.

Its easy-to-follow menu-driven format allows you to click on a pertinent issue, pertinent text from the statute or regulation itself...essential when assessing the finer points of a problem.

One guide saves time...maximizes productivity. Other guides offer a place to start hunting...but none completes the job. Most guides are industry or state specific, with none providing a complete picture of the constantly changing regulations governing the entire telemarketing industry. With many companies operating regionally, across several states or nationally, the guide is an invaluable work-saver. You'll no longer have to waste valuable calling time jumping to, or searching for, different sites or publications to ensure that all rules are being adhered to when calling into a new area.

Brought to you by the industry leader.

The ATA represents its members' interests by advocating on Capitol Hill and in statehouses nationwide, providing advanced professional education opportunities, defending the teleservices industry in the public realm, and acting as the industry's information clearinghouse. The ATA's commitment to helping teleservices professionals at all levels maintain compliance with ever-changing Do-Not-Call and related rules is reflected in its comprehensive Regulatory Guide.

The American Teleservices Association (ATA) represents the call centers, trainers, consultants, and equipment suppliers that initiate, facilitate, and generate telephone, Internet, and email sales, service, and support. Call centers offer traditional and interactive services that support the e-commerce revolution, provide specialized customer service for Fortune 500 companies, and generate annual sales of more than $500 billion.

Questions or Comments:

author@regulatoryguide.com or (516) 656-4191
ATA Administrative Office • www.ata.regulatoryguide.com
3815 River Crossing Parkway, Suite 20 • Indianapolis, IN 46240
Tel: 317.816.9336 • Fax: 317.218.0323


 

 

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